An emergency services operator receives a call from a teenager who says she has been kidnapped. She takes it upon herself to rescue the girl, but to do so, she must confront the memory of her own traumatic encounter with a murderer. Thriller, starring Halle Berry, Abigail Breslin and Morris Chestnut.

Jordan Turner is an experienced 911 operator but when she makes an error in judgment and a call ends badly, Jordan is rattled and unsure if she can continue. But when teenager Casey Welson is abducted in the back of a man's car and calls 911, Jordan is the one called upon to use all of her experience, insights and quick thinking to help Casey escape, and not just to save her, but to make sure the man is brought to justice.